Privacy Policy

This Privacy Policy describes how Homeopathy Health Hub (HHH) collects, uses, and protects your personal data through your use of our website (www.homeopathyhealthhub.com) and associated digital services, including HomeoNow™ and SnapRemedy™.

1. Important Information and Who We Are

Homeopathy Health Hub (referred to as ‘we’, ‘us’, or ‘our’ in this Privacy Policy) is the controller and responsible for your personal data. We are committed to safeguarding the privacy and confidentiality of all users, clients, and practitioners. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our Data Protection Officer (DPO) at info@homeopathyhealthhub.com.

2. The Types of Personal Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data – full name, date of birth, gender, and title.
• Contact Data – address, email address, and phone number.
• Health and Consultation Data – information shared during consultations, including health history, symptoms, or treatment preferences.
• Transaction Data – details about payments and services purchased.
• Technical Data – IP address, browser type, and platform.
• Usage Data – how you interact with our website or digital services.
• Marketing Data – your preferences in receiving marketing materials.

3. How We Collect Your Data

We collect data through direct interactions (such as consultation bookings or form submissions), automated technologies (cookies, analytics), and third-party integrations (e.g., Stripe for payments, Google Analytics for website usage insights).

4. How We Use Your Personal Data

We will only use your personal data when legally permitted. The main purposes include:

• To provide consultations, remedies, or other requested services.
• To process payments and manage transactions.
• To communicate important updates, offers, or service information.
• To improve our website, customer experience, and service offerings.
• To comply with legal or regulatory obligations.

5. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Access to data is limited to authorized personnel only, and all processing follows strict confidentiality standards.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, tax, or regulatory requirements. Health consultation records may be kept for up to seven years, consistent with holistic care best practices and applicable law.

7. Your Rights

You have the right to access, correct, or delete your personal data; object to processing; request data portability; and withdraw consent at any time. To exercise your rights, please email info@homeopathyhealthhub.com.

8. Third-Party Links and Integrations

Our website may contain links to third-party websites or services (such as payment gateways or social media platforms). We are not responsible for the privacy practices of such external sites and encourage you to review their respective policies.

9. Updates to This Policy

This Privacy Policy was last updated in October 2025. We reserve the right to update or modify this policy at any time, and any changes will be posted on this page with a revised effective date.

10. Contact Information

For privacy-related inquiries, please contact:
Data Protection Officer (DPO)
Homeopathy Health Hub
Email: info@homeopathyhealthhub.com
Website: www.homeopathyhealthhub.com
Morgan Hill, California, USA